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At 088bet, your account data and payment details — including transactions made through bKash or Rocket — are handled with clear purpose and limited scope. This policy explains what we collect, why we collect it, and what choices you have, with access and eligibility depending on your local law and eligible region.
This policy applies to information collected when you create or access an account on 088bet, make deposits or withdrawals through local payment rails such as bKash or Rocket, and interact with our platform across devices. We collect account registration details — your name, contact information and wallet identifiers — along with session data generated during your visits. Payment data is processed through the respective payment provider and we retain only the transaction reference and status needed to reconcile your account wallet. We do not sell your personal data to third parties. Device identifiers and browser session data are collected to support continuity when you switch between a mobile browser and a desktop session on the same account. Cookies and similar technologies help us keep your session active and remember your preferences. Where third-party services are embedded — such as game content from our studio partners — those providers operate under their own data terms. Your use of 088bet is subject to the laws of your jurisdiction; availability and data rights depend on local law and eligible regions. If you have questions about how a specific data point is used, you can reach our support team through the contact routes listed in this policy.
When you deposit or withdraw via bKash, we store only the transaction reference and status in your account wallet. The full payment flow is handled by bKash under their own privacy terms. We do not store your bKash PIN or full wallet credentials on our servers.
Rocket payment records are retained as transaction references tied to your account. We use this data solely to confirm wallet credits and resolve any discrepancies you raise with our support team. Rocket's own data policy governs the payment side of that interaction.
Session identifiers, device type and browser data are logged to support account continuity across devices. If you log in on mobile and return on desktop, your account state is preserved. This data is not shared with advertisers or unrelated third parties.
Game sessions with content from PlayStar, Pragmatic Play, CQ9, Habanero and Spadegaming may involve data passed to those studios for game integrity and RTP logging. That data is governed by each studio's own terms and is limited to gameplay session identifiers.
Understanding the boundaries of this policy helps you know when to look elsewhere for data rights. Our policy covers your 088bet account directly — registration, wallet activity and on-site behaviour. It does not extend to third-party services you reach through our platform, and eligibility for all features depends on your local law and region.
All data collected when you register, log in, update your profile or contact support falls within this policy. This includes your email address, account wallet history and any verification steps shown in your account settings.
Transaction references for bKash and Rocket deposits and withdrawals are within scope. The payment providers themselves — bKash and Rocket — operate under their own separate privacy frameworks for the payment leg of each transaction.
Browsing behaviour on 088bet pages, cookie preferences and session data are covered here. You can manage cookie consent through the settings shown in your browser or via the preference option in your account, where available.
Game studios, analytics tools and any external links you follow from our site are outside the scope of this policy. We recommend reviewing the privacy terms of any third-party service you interact with through or alongside 088bet.
You have practical choices about the data we hold on your account. You can request a summary of the personal information tied to your 088bet account by contacting our support team through the routes listed on the site. If any detail — such as your registered contact number or email address — is incorrect, you can update it directly in your account settings or ask support to correct it on your behalf. Where data is held beyond what is needed for your active account, you can ask us to review the retention period. We will respond to data requests within a reasonable timeframe; the exact window depends on the nature of the request and your jurisdiction. Access to these rights depends on local law and eligible regions. We do not charge a fee for standard data access or correction requests. If you believe your data has been handled incorrectly, you can raise a formal question through our support channel and we will investigate and respond in writing.
Contact support to request a summary of the personal data held on your account. We will confirm what categories of data we hold and the purpose for which each is retained, in line with your jurisdiction's applicable rules.
Log in to your account and navigate to the profile or settings section to update your contact details directly. For changes that require identity verification, follow the steps shown in your account or ask support to guide you through the process.
If you have a specific question about how a data point is used — for example, how a bKash transaction reference is stored — send it to our support team via the contact routes on the site. We aim to give a clear, specific answer rather than a generic response.
Where local law gives you the right to request deletion of your data, you can submit that request through support. We will confirm what can be removed and what must be retained for legal or account-integrity reasons before proceeding.
If you have a question about this privacy policy, want to exercise a data right, or need to report a concern about how your information has been handled, use the contact routes below. We do not publish response time commitments here, but all privacy-related queries are handled by the same team that manages account support. Availability depends on your region and local law.
Open the live chat option shown on the 088bet site to reach support directly. For privacy queries, describe your request clearly so the team can route it to the right person without delay.
Send your data request or privacy question to the support email address published on the 088bet contact page. Include your registered account email so we can locate your records and respond accurately.
The help section inside your signed-in account area contains guidance on updating personal details and managing preferences. Check there first for self-service options before raising a formal support request.
We apply access controls to limit who within our team can view account data, and payment references for bKash and Rocket transactions are stored separately from gameplay records. Cookies are used to maintain your session and remember your display preferences; you can clear them through your browser at any time. Account security relies on the login credentials you set — keep your password unique to 088bet and do not share it across services. If you suspect unauthorised access to your account, contact support immediately using the routes on the site. Data retention periods vary by data type: session logs are held for a shorter period than transaction references, which may be kept longer for wallet reconciliation purposes. To request a change to how your data is handled, or to ask about retention for a specific data category, use the support contact routes listed in this policy.
Account data is accessible only to team members with a specific operational need. Payment references for bKash and Rocket are stored in a separate record from your game session history, reducing the scope of any single access point.
We use session and preference cookies to keep your account active across page loads and to remember your display settings. You can clear or block cookies through your browser settings; doing so may affect how your session behaves on return visits.
We keep transaction references for as long as needed to support wallet reconciliation and respond to account queries. Session and browsing data is held for a shorter period. You can ask support for the retention period that applies to a specific data category on your account.
If you notice unexpected activity on your account — an unrecognised login, a transaction you did not make, or a change to your registered details — contact support immediately through live chat or email. Do not wait; early contact gives us the best chance to act quickly.
These questions cover what we hear most often from account holders about data, rights and how this policy works in practice.
We collect your registration details — name, contact information and email address — along with the device and session data generated when you log in. Payment wallet identifiers such as your bKash or Rocket number are recorded as transaction references when you make a deposit or withdrawal.
We do not sell your data. Game studios such as PlayStar, Pragmatic Play, CQ9, Habanero and Spadegaming receive session identifiers needed to run game content. Payment providers bKash and Rocket handle the payment leg of transactions under their own privacy terms. No data is passed to advertisers.
Log in to your account and go to the profile or settings section. Most contact details can be updated directly there. If a change requires identity verification, the steps will be shown in your account. You can also ask support to assist if you run into any difficulty.
Where your local law gives you a right to request deletion, you can submit that request through our support team. We will confirm which data can be removed and which must be kept for legal or wallet-reconciliation reasons. Availability of this right depends on your jurisdiction and eligible region.
Transaction references for bKash and Rocket activity are kept for as long as needed to support wallet reconciliation and respond to account queries. Session and browsing data is held for a shorter period. Contact support to ask about the retention period for a specific data category on your account.
Reach our support team via live chat or the email address on the 088bet contact page. Describe the concern clearly and include your registered account email. We will investigate and respond in writing. All privacy queries are handled by the same team that manages account support.